Privacy Policy

1. Who we are

QuikSell Ltd ("QuikSell", "we", "us") provides cloud-based estate agency software to UK property professionals. We are the data controller for personal data processed through our website and platform.

2. Data we collect

We collect information necessary to provide the service:

• Account data — name, email, agency name, and login credentials.
• Property & applicant data — listings, photos, enquiries, and CRM records you enter.
• Usage data — logins, feature usage, and technical diagnostics to improve reliability.
• Billing data — subscription plan and payment references (processed by our payment provider).
• Communications — messages you send via our contact form or support channels.

3. How we use your data

We use your data to:

• Provide, maintain, and improve the QuikSell platform.
• Sync property data to portals you connect (Rightmove, Zoopla, etc.).
• Process subscriptions and send service-related emails.
• Respond to support requests and security incidents.
• Comply with legal obligations.

4. Legal bases (UK GDPR)

We process personal data on the following bases:

• Contract — to deliver the service you subscribe to.
• Legitimate interests — security, analytics, and product improvement.
• Consent — where required for optional marketing communications.
• Legal obligation — where UK law requires retention or disclosure.

5. Sharing & subprocessors

We do not sell your data. We share data only with:

• Portal partners you enable (property feeds you authorise).
• Infrastructure providers (hosting, email, payments) under data processing agreements.
• Authorities when required by law.

6. Retention

We retain account data while your subscription is active. After cancellation, we delete or anonymise data within 90 days unless law requires longer retention. You may export your data before closing your account.

7. Your rights

Under UK data protection law you may request access, correction, deletion, restriction, portability, or object to certain processing. Contact us at [email protected]. You may also complain to the ICO.

8. Security

We use encryption in transit, access controls, and regular backups. No system is 100% secure — report concerns to [email protected] immediately.

9. Changes

We may update this policy. Material changes will be notified by email or in-app notice. Continued use after changes constitutes acceptance.